1. Does the product have warranty?
Yes. All Daewoo products have a warranty period. Depending on the type of your product, the warranty period and the parts used in the products have different warranty periods. For example, the compressors used in refrigerators (depending on the model) have a 10‑year warranty.
2. How can I know the warranty period of a product?
The warranty period of all products should be announced to you by your seller at the time of purchase.
3. Where can I purchase Daewoo products?
You can purchase Daewoo products from different points of sale such as Carrefour. For more info, please contact the Daewoo official distributor in your country. You can find the contact info of the distributor from the “Where to buy” tab.
4. Does Daewoo have official sales distributors in the Middle East?
Yes. Daewoo has official sales distributors in the GCC region. You can reach these offices via the “Where to buy” tab on the website.
5. Where is Daewoomena head office in the Middle East?
You can have our head office info via the link: https://daewoomena.com/contact-us/
6. How can I receive after sales service?
To receive a variety of after‑sales services, please contact the service center of your country. You can have contact info from the “Customer service” tab on this website.
7. How can I request product installation?
You can arrange the installation time with the seller when you are purchasing the product. If you need a gap between your purchase and installation, you can directly contact the customer service center at the time you need to install the product. You can reach your customer service center in your country via the “Customer service” tab on this website.
8. How can I have the Daewoo catalog?
You can download the latest catalog via this link: https://daewoomena.com/downloads/
9. How can I be informed about Daewoo promotions?
While visiting a Daewoo showroom or point of sale, please ask your seller to register your contact number. Then, direct messages about any promotions and special sales offers will be announced to you.
10. Is Daewoo a Korean brand?
Yes. Daewoo is a Korean brand that, along with LG and Samsung, forms the three sides of the Korean home and audio‑visual triangle. The design and selection of components for all products are supervised by Korean engineers. However, depending on the region of the product, production may be carried out in different countries.
