Privacy Policy

1. Scope and Information We Collect

1.1 Scope

• This policy applies to all visitors to the Site and to users who engage with the Site’s features.

1.2 Personal Information We Collect

• Contact information: name, email address, and phone number when you voluntarily provide them (e.g., contact form, inquiries).
• Usage data: pages visited, time spent on pages, click paths, language and region settings, browser type, device type, operating system, and IP address.
• Cookies and similar technologies: cookies, pixels, and local storage to identify your location for tailoring content and services on future visits.

1.3 How We Collect Information

• Direct interactions: when you fill out forms, subscribe to newsletters, or contact us.
• Automated technologies: analytics tools, server logs, and cookies.
• Third-party sources: none or as specified (if applicable).

2. How We Use Your Information

2.1 Purposes

• To provide and improve services: tailor content and product recommendations for visitors from different countries, particularly in the Middle East.
• To communicate: respond to inquiries and provide support.
• To analyze and understand usage: improve site performance, content, and user experience.
• To personalize future visits: use cookies to recognize returning visitors and offer better services on subsequent visits.
• To ensure security and integrity: detect and prevent fraudulent activity.

2.2 Legal Bases

• Consent: when you opt in to newsletters or marketing communications.
• Performance of a contract: to provide requested information or services.
• Legitimate interests: for analytics, security, and service improvements, where allowed by law.

3. Cookies and Tracking Technologies

3.1 What We Use

• We use cookies to identify visitors’ country and improve service on future visits. This may include:
  • Language and region preferences
  • Analytics for site performance
  • Session management and security

3.2 Your Choices

• You can manage cookies via your browser settings. Note that disabling cookies may affect certain features of the Site.

4. How We Share Your Information

• Service providers: we may engage third-party vendors to support site functionality (e.g., hosting, analytics). These providers are contractually obligated to protect your information.
• Legal obligations: we may disclose information to comply with law, respond to lawful requests, or protect rights and safety.
• Business transfers: in the event of a merger, sale, or asset transfer, your information may be transferred to the acquiring entity.

5. International Transfers

• Your data may be stored and processed in destinations outside your country of residence, including countries in the Middle East or elsewhere, where data protection laws may differ. We take steps to protect your information in accordance with applicable law.

6. Data Retention

• We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
• Cookies may have a defined lifespan or persist until you delete them; you can clear cookies via your browser.

7. Your Rights

• Depending on your location, you may have rights such as access, correction, deletion, objection to processing, or data portability.
• To exercise rights, contact us using the information provided in Section 9 (Contact Us).

8. Security

• We implement reasonable administrative, technical, and physical safeguards to protect your information.
• No method of transmission over the Internet or electronic storage is 100% secure; we strive to minimize risk but cannot guarantee absolute security.

10. International Visitors (Middle East Focus)

• If you are accessing the Site from the Middle East, your data may be processed in the region and by service providers located internationally. We aim to comply with applicable regional privacy laws and maintain appropriate safeguards.

11. Third-Party Links

• The Site may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies.

12. Changes to This Policy

• We may update this Privacy Policy